Tuesday, 12 July 2016

Technical Writing Skills - Patience in Problem Solving & Trouble shooting


 Patience is the Key Element of Success



*Much of IT work consists of problem solving.
It’s amazing how a seemingly impossible problem can be solved with a little patience, perseverance and persistence.





Technical Writer Skills - Understanding Technology



Understand Technology
Web savvy 
Potential to grasp technology

Ability to test and explore the Functionality
 
Curious about how things work

Ready to learn - technologies & complicated systems
If you know how to interpret code, you will be most wanted Technical Writer


Essential Skills of a Technical Writer




Essential Skills of a Technical Writer

Understand Technology 


Patience in problem-solving/troubleshooting
Proficiency in writing clearly and precisely
Ability  to express ideas Graphically


Ability to interact with SMEs (Subject Matter Experts)

Friday, 17 June 2016

All about Technical Writing


What is Technical Writing?

Technical Writing is the presentation of information that helps the reader solve a particular problem. 
The word 'Technical' in this case, refers to any information that's not known or understood by the general public. It just means information that's usually known only to experts or specialists.


Who is a Technical Writer? 

A Technical Writer is a professional writer who designs, writes, creates, maintains, and updates technical documentation —including online help, user guides, white papers, design specifications, system manuals, and more.

Where are Technical Writers required?


Computers, stove tops, cameras and lawn furniture all need skilled writers to explain how these things work and how to operate and maintain them. The profession isn't concerned with writing about any one specific technical topic. It's about writing on any topic which is technical and not easy to understand. 

Why only Technical Writers?

Companies, governments, and other institutions typically hire technical writers not for their expertise in a particular subject but for their expertise in Technical Writing i.e., their ability to gather informationanalyse the product or service analyse audience, and produce clear and user-friendly documents like user-guides or Manuals.

What are the skills Required of a Technical Writer? 

  • Interviewing SMEs
  • Brilliant researching skills  
  • Go-getting attitude
  • Eye for details
  • Good People skills
  • Positive Outlook
  • Patience and Perseverance
  • Excellent communication skills
  • Write, design, and/or edit documents
  • Good command on punctuation, syntax, and style
  • Tools and techniques of writing…

What are the documents created by a Technical Writer? 

  • Proposals, manuals, Newsletters
  • Web pages,
  • Product Reviews
  • White papers
  • Road Maps
  • User guides- instructions on installing, using, or troubleshooting a hardware or software product etc.
  • On-line training
  • Instructional designing
  • Promotional brochures
  • Technical Reports
  • Evaluation and feasibility reports
  • Research reports
  • Design documents

For online Training in Technical Writing please contact Srivani Gorantla, Sr. Technical Writer (9849097646)